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West Virginia Compliance
West Virginia Code 23-2C-15(c) requires, in part, that:
"Every employer shall post a notice upon its premises in a conspicuous place identifying its workers' compensation insurer. The notice must include the name, business address and telephone number of the insurer and of the person to contact with questions about a claim. The employer shall at all times maintain the notice provided for the information of his or her employees."
First, the statute simply requires that the notice include the name, business address and telephone number of the employer's workers' compensation insurer. This requirement is straightforward and self-explanatory.
Second, the statute requires that the notice should contain information regarding the "person" an injured worker may contact with any questions he or she may have regarding a claim. OIC interprets this requirement broadly. The "person" identified in the notice may be 1) an employee of the injured worker's employer - for example, a manager, human resources director or employee benefits coordinator; 2) an adjuster for the insurer; or 3) the insurer's third-party claims administrator. However, the "person" identified: 1) should be readily available to the injured worker to personally assist the injured worker with the injured worker's claim; and 2) should possess sufficient knowledge about the workers' compensation claims process to adequately do so.
With regard to the physical composition of the notice, the statute provides no requirements with regard to the composition or size of the notice, or typeface used in the notice, and these determinations are left to the discretion of the insurer. It should be noted that the statute requires the notice to be posted in a conspicuous place upon the employer's premises. Consistent with spirit of this directive, notices should be composed in a fashion that will provide workers with the required information in a legible format that can be easily seen and understood